Managed IT or Internal IT, which option is best for you?
Having an internal IT team that works on site is a good thing, but having a fully managed IT infrastructure without distraction is better. The problem with most small businesses is they do not have the resources to have an IT Support Team that funtions at its fullest potential.
What is a Managed Services Provider?
Managed Services Provider (MSPs) are a companies that offers technology services to a buisiness. Typically an MSP offers a wide range of services to help your business maintain or improve the IT infrastructure and operations. MSPs typically have thier own team of IT experts that are knowledgable and are able to provide a high level of support to their customers.
MSPs will typically provide services such as Network Management, Data Protection, Cyber Security Support, Help Desk Services, End-User Support, IT Consultation, IT Installation Services, and Device Management.
Why should you use an MSP?
Using an MSP provides you with additional support, knowledge, and resources that most small businesses may not receive from a single IT technician or even from a small team. There are some additional reasons to use an MSP.
- COST-EFFECTIVE: An MSP can be a cost-effective option as the resources needed to setup a full IT Team can be expensive.
- LESS DOWNTIME: With the support of an MSP you gain the IT infrastructure of the MSP that in updated and evolving to support your needs.
- KNOWLEDGE & EXPERTISE: When you partner with an MSP you get to take advantage of the vast range of knowledge that comes with the resources of the MSP.
- SCALABILITY: As your business and IT needs grow, you have the support of the MSP to help support you.
How can an MSP help support an IT Team?
Using an MSP to help support your current IT team put simply is the best of both worlds. The two teams working together can help ensure complete coverage of the business and ensure that all gaps in the IT infrastructure are covered.
- COST-EFFECTIVE: Some services may not make sense for a company to handle, but an MSP is able to lend support to the company with those services so the IT team can focus on typical tasks.
- SPECIFIC EXPERTISE: By parterning with an MSP support and knowledge for additional services is possible, while the IT team is able to provide insight into the specific needs of the business.
- ENHANCED SCALABILITY: By working together, an IT team and MSP can provide complete coverage. The IT team is able to focus on the day-to-day tasks, while the MSP provides additional support and services to help the business grow.
- REDUCE DOWNTIME: By having and MSP and the internal IT team work together to respond to issues, the knowledge and resources of both teams are combined to resolve problems quickly and effectively.
